Date of Event: 26–27 March 2025
Event: Global Anti-Scam Summit London 2025
As global scams grow in scale and sophistication, regulators are under pressure to keep pace. In this session, leaders from the UK, Europe, and beyond came together to discuss the regulatory responses now taking shape—and where they must go next.
Kate Griffin, Director of Programs at The Aspen Institute, chaired the discussion and opened by framing the challenge: how can countries with different legal systems establish shared best practices for anti-scam regulation?
Oliver Hanmer, Head of Supervision and Compliance Monitoring at the UK Payment Systems Regulator, outlined two recent interventions: a name-checking system called Confirmation of Payee, and a mandatory reimbursement requirement for scam victims, both designed to balance protection and prevention.
Natalie Black, Group Director - Networks & Communications at Ofcom, spoke about the implementation of the UK’s Online Safety Act and upcoming telecoms-focused regulations. She emphasised the need to break down silos and regulate fraud across digital and telecom channels together.
Rocio Concha Galguera, Director of Policy and Advocacy at Which?, underscored the emotional, economic, and long-term impact of scams on consumers. She stressed the urgency of fully implementing fraud protections, particularly for online ads.
Jean-Jacques Sahel, Director of Government Affairs and Public Policy at Google, argued for fast, cross-border enforcement against transnational criminal networks and outlined a policy framework for industry cooperation, data sharing, and international legal coordination.
Johannes Vallesverd, Senior Advisor at the Norwegian Communications Authority, described Norway’s deployment of a national roaming proxy to stop spoofing, and urged global collaboration to harmonise KYC standards in telecoms and domain registration.
Hedwige Nuyens, Managing Director of the International Banking Federation, highlighted the importance of strong digital identity verification, selective friction in instant payments, and sharing scam typologies without breaching data privacy laws.
Together, the speakers sketched out what a truly effective global regulatory framework might look like—and the concrete actions it requires.
A network is beaten by a network: Mexico's banks move from remediation to prevention
GASA convened the ABM Fraud Committee and Mexican banks to advance the enriched agreement and strengthen coordinated fraud prevention across the sector.
Una red se combate con una red: la banca mexicana avanza de la remediación a la prevención
GASA reunió al Comité de Fraudes de la ABM y a bancos mexicanos para avanzar el convenio enriquecido y fortalecer la prevención coordinada del fraude.
Appeals Centre Europe Report Points to Gaps in Social Media Scam Moderation
Appeals Centre Europe’s Transparency Report, covering April 2025 to March 2026, highlights early fraud and scam dispute findings relevant to social media moderation and scam prevention.
Protecting Seniors and Vulnerable Communities from Fraud
Experts from financial services, internet safety and policy explore how families, banks and communities can better protect vulnerable groups from fraud.
Fenasbac and GASA Report Outlines a Cross-Sector Response to Digital Scams in Brazil
Fenasbac and GASA’s Brazil Blueprint examines how finance, telecoms, technology and regulators can share intelligence to strengthen protection against digital scams.
Bitdefender Report Reveals How Scams Operate Across Digital Channels
Bitdefender’s Global Scam Intelligence Report 2026 shows how organised scam campaigns move across advertising, websites, SMS, messaging apps and voice calls to exploit trust at scale.
Beyond Compliance: Why Organisational Accountability is Critical for Consumer Protection
How the NDPC-Meta initiative could strengthen data protection, organisational accountability, scam prevention and consumer trust across Nigeria’s digital economy.
Why Mexico’s Anti-Scam Response Needs Cross-Sector Coordination
GASA Mexico Chapter's Sissi De la Pena explains why scam prevention in Mexico requires stronger coordination across finance, telecoms, platforms, government and civil society.