Terms & Conditions
Effective Date : March 24th, 2026
1. About these Terms
1.1 These Terms and Conditions (“Terms”) apply to all services, activities and agreements of Stichting Global Anti-Scam Alliance, having its registered office in The Hague, the Netherlands, and its principal place of business at Oder 20, unit A6311, 2491 DC The Hague, the Netherlands, registered with the Dutch Chamber of Commerce under number 52710041, operating under the name GASA (“GASA”).
1.2 These Terms apply in particular to memberships, partnerships, summit and (virtual) event registrations, sponsorships, awards participation and any other related activities organised, facilitated or offered by GASA.
1.3 The specific cooperation, package, registration, fees and any additional arrangements will be set out in the relevant admission letter, order form, registration, confirmation email or other written communication from GASA (the “Agreement”). In the event of a conflict between these Terms and the Agreement, the Agreement will prevail to the extent of that conflict.
1.4 Any general terms and conditions of the other party are expressly excluded.
2. Cooperation with GASA
2.1 A party may enter into a membership, partnership or other cooperation with GASA, as set out in the Agreement.
2.2 The Agreement sets out the applicable scope, duration, fees and any rights or benefits.
2.3 Rights and benefits are limited to what is expressly included in the Agreement. No rights may be derived from information on GASA’s website (gasa.org) or from any brochure, presentation or other promotional material.
2.4 The Agreement is entered into with the relevant legal entity and may not be transferred or assigned without GASA’s prior written consent.
2.5 GASA may make reasonable changes to its programmes, activities and related benefits, provided that the overall nature of the relevant cooperation remains materially the same.
3. GASA Accounts
3.1 An account may be created by GASA, following an invitation from GASA, or by direct registration on GASA’s website (gasa.org).
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3.2 These Terms apply to any account and to any use of GASA’s website, portal or account-related services.
3.3 The features, access rights and functionalities linked to an account depend on the applicable Agreement, if any, and on the type of account or user role made available by GASA. An account does not in itself create any right to specific services, content, features or participation.
3.4 An account is personal to the registered user and may not be shared with any other person. The account holder must ensure that account information is accurate and kept up to date and must keep login credentials confidential and secure. The account holder is responsible for all use of the account, unless and until GASA has been notified of unauthorised use or suspected misuse.
3.5 If the account holder knows or suspects that an account is being misused or accessed without authorisation, the account holder must notify GASA without undue delay.
3.6 GASA may suspend, restrict or remove an account or related access rights if:
a. the relevant Agreement ends or is terminated in accordance with these Terms;
b. the account has not been used for a continuous period of at least three (3) months;
c. GASA reasonably believes that the account is being misused or used in breach of these Terms or the Agreement; or
d. this is otherwise reasonably required for operational, security or compliance reasons.
3.7 Where reasonably possible, GASA will give prior notice of a suspension, restriction or removal under Clause 3.6. No prior notice is required if immediate action is reasonably necessary for security, compliance or misuse-related reasons.
4. Fees and Payment
4.1 Any fees payable to GASA are set out in the Agreement. All fees are exclusive of VAT and any other applicable taxes, unless stated otherwise.
4.2 GASA may invoice fees in advance. Unless agreed otherwise in writing, invoices must be paid within fourteen (14) days from the invoice date. Where fees are payable upon registration for an Event, payment is due at the time of registration.
4.3 If the other party fails to pay an invoice on time, GASA may suspend its performance under the Agreement, including access to benefits, services, deliverables, events or participation rights, until full payment has been received.
4.4 If payment remains outstanding after a reminder or warning from GASA, GASA may terminate the Agreement with immediate effect, without prejudice to its right to claim any outstanding amounts.
4.5 Any complaint regarding an invoice must be notified to GASA without undue delay and does not suspend the obligation to pay the undisputed part of the invoice.
4.6 GASA may adjust its fees once per calendar year in accordance with the percentage change in the Dutch Consumer Price Index (CPI), all households series, as published by Statistics Netherlands (CBS), based on the CPI figure for August most recently published at the time of the adjustment, compared with the CPI figure for August of the preceding year. Any annual indexation does not give the other party any right to terminate the Agreement. For a recurring Agreement, GASA may also notify the other party at least thirty (30) days before the renewal date of any other revised fees for the new renewal term. In that case, the other party may terminate the Agreement with effect from the renewal date. If it does not do so, the Agreement will renew at those revised fees.
5. Events
5.1 This Clause 5 applies to all summits, meetings, roundtables, dinners, training sessions, online sessions and other events organised, co-organised or hosted by GASA (each an “Event”).
5.2 Participation in an Event is governed by the applicable Agreement with GASA, including any registration or confirmation relating to that Event. Any individual who registers for, attends or is granted access to an Event is a participant for the purposes of these Terms (a “Participant”).
5.3 The applicable Agreement determines the passes, tickets, access rights and other Event-related benefits, if any. Such rights are limited to what is expressly included in that Agreement.
5.4 GASA may determine and change the format, programme, venue, speakers, timing, access rules and participant categories for an Event, if reasonably required.
5.5 Where a Participant purchases a ticket for an Event, the full ticket price is due upon registration. If a Participant who purchased a ticket cannot attend the Event, that ticket may, subject to GASA’s prior written acceptance, be transferred either to a colleague or to a future GASA event taking place within twelve (12) months after the original Event date. Requests to transfer a ticket to a future event must be submitted to GASA in writing at least thirty (30) days before the first day of the Event. Requests to transfer a ticket to a colleague must be submitted to GASA in writing at least five (5) business days before the first day of the Event. A transfer to a future event is only effective once GASA has confirmed the registration for that event and any additional amount due has been paid in full. No refund or credit will be given if the ticket price for the new event is lower. Ticket transfer requests must be sent to partner@gasa.org or to any other contact address designated by GASA.
5.6 GASA may refuse, limit or revoke participation in an Event or deny access if it reasonably considers this appropriate in light of the purpose of the Event, capacity, eligibility, safety, compliance, conduct or alignment with GASA’s mission or any other reason.
5.7 GASA may cancel, postpone, relocate, reschedule, move online or otherwise modify an Event if reasonably required. If an Event is modified, any ticket, pass or participation right will remain valid for the Event as modified. If an Event is cancelled rather than modified, GASA may, at its discretion, issue a credit equal to the registration fee paid, to be used for another GASA event within the period specified by GASA.
5.8 All Participants, sponsors and other persons present at an Event must comply with applicable laws and with any security, safety, access, conduct and venue rules communicated by GASA or the relevant venue. GASA may refuse entry or require a person to leave an Event in case of breach of these Terms, unlawful conduct, disorderly, unsafe or abusive behaviour, harassment, under the influence of alcohol or drugs, or unauthorised commercial or promotional activities.
5.9 Unless GASA expressly provides otherwise in these Terms or in the applicable Agreement, fees payable for Events are non-refundable. GASA is not liable for travel, accommodation or other incidental costs or consequential losses in connection with an Event, including any refusal of admission, removal, cancellation, postponement or modification.
5.10 A sponsor or other contributing party may provide suggestions regarding the content or set-up of an Event, but GASA retains final control over the programme, format, speakers, content and organisation of the Event. Participation in or support of an Event does not entitle any party to a minimum number of attendees, meetings, leads, publicity, speaking opportunities, exposure or commercial results, unless expressly agreed otherwise in writing.
5.11 GASA is not responsible for the content of presentations or other materials presented at an Event, or for any statement, opinion or claim made by any speaker, participant, sponsor or other third party. Such content, statements, opinions and claims do not necessarily reflect GASA’s views.
5.12 In connection with Event registration and participation, GASA may process personal data in accordance with its Privacy Policy. Where this is part of the applicable Event set-up, package or networking functionality, GASA may also share Participant contact details and other personal data relating to Participants with sponsors or other parties. GASA may also photograph, film or record an Event and use such images or recordings for reporting and promotional purposes.
5.13 Any contact details and other personal data relating to Participants shared by GASA in connection with an Event may only be used for the purpose for which they were shared and in accordance with the Agreement, applicable law and any consent or opt-in requirement that may apply. The receiving party is solely responsible for ensuring that it has a valid legal basis and, where required, a valid opt-in or other consent for any further contact or use, and indemnifies GASA against any third-party claim arising from that use.
6. Sponsorship, Reports and Publications
6.1 This Clause 6 applies to summit sponsorships, report sponsorships and similar arrangements offered by GASA, as well as to reports, publications and similar content prepared, issued or shared by GASA in connection with such arrangements.
6.2 A sponsor may provide input or materials, but GASA retains final control over the content, conclusions, format, speakers, programme, publication and timing of any Event, report or other publication.
6.3 Unless expressly agreed otherwise in writing, GASA does not guarantee attendance, meetings, leads, downloads, publicity, speaking opportunities, exposure or other results.
6.4 The sponsor is responsible for the materials, statements, logos and other content it provides to GASA and indemnifies GASA against any third-party claim to the extent arising from GASA’s use of such materials, statements, logos or other content in accordance with the Agreement or the purpose for which they were provided.
6.5 Where the Agreement provides for the sharing of participant details, attendee profiles, report download data or similar information, GASA may do so in accordance with the Agreement, its Privacy Policy and applicable law.
6.6 Reports, publications and similar content issued by GASA remain under GASA’s editorial responsibility and ownership. Unless expressly agreed otherwise in writing, a sponsor has no right to determine or veto conclusions. GASA prepares and publishes such content with due care, but does not guarantee that it is complete, accurate or free from errors, nor that it will not be challenged, criticised or objected to by third parties. GASA is not liable to a sponsor for any third-party objection, claim, proceeding or other consequence relating to the content of a report, publication or similar content, including any claim or consequence directed at the sponsor in connection with its sponsorship or association with such content.
7. Awards
7.1 This Clause 7 applies to the Scam Fighter Awards and any similar awards programme organised by GASA.
7.2 GASA determines the format, process, timing, categories, criteria, nomination process, and jury. The outcome of the Awards are determined by a jury and, pending the event, the public present based on a 50/50 vote.
7.3 Any decision by GASA in relation to the Awards, including on nomination, eligibility, shortlisting, ranking and outcome, is final and not open to appeal, complaint or challenge.
7.4 Information submitted in connection with the Awards will be treated as non-confidential and may be used, published and shared by GASA in connection with the Awards and related communications.
8. Confidentiality
8.1 Any information disclosed by or on behalf of GASA or any party in connection with an Agreement or during a non-public GASA meeting, working group, roundtable or other restricted-access session will be treated as confidential if it is marked as confidential, if its confidential nature is clear from the circumstances, or if GASA, the chair or the relevant speaker indicates that it is private, closed, off the record or confidential.
8.2 Confidential information may only be used for the purpose for which it was disclosed and may not be disclosed, recorded or shared with any third party, except where necessary for that purpose or where required by law.
8.3 Unless otherwise indicated by GASA, the chair or the relevant speaker, information shared during non-public GASA meetings, working groups, roundtables or other restricted-access sessions may only be used internally by the receiving party for the purpose for which it was shared.
8.4 If a party is required by law or legal process to disclose confidential information, it must, to the extent legally permitted, promptly notify GASA and, where identifiable, the relevant disclosing party before making such disclosure.
8.5 This confidentiality obligation does not apply to information that is already public, was lawfully obtained from a third party without confidentiality obligation, or was independently developed without use of the confidential information.
9. Code of Conduct
9.1 Parties and Participants must act in a professional, respectful and lawful manner in connection with GASA’s activities, meetings, Events, working groups, roundtables and other interactions.
9.2 Parties and Participants must comply with any rules, instructions or participation conditions communicated by GASA for a particular meeting, Event, session or activity.
9.3 GASA may take any reasonable measure in response to a breach of this Clause 9, including a warning, removal from a meeting or Event, suspension of access or termination of the relevant Agreement in accordance with these Terms.
10. Competition Compliance
10.1 Parties and Participants must comply with all applicable competition and antitrust laws in connection with GASA’s activities, meetings, Events, working groups, roundtables and other interactions.
10.2 GASA’s activities may not be used to discuss, exchange or coordinate competitively sensitive information or conduct, including in relation to prices, pricing policy, margins, costs, bids, customers, markets, output, capacity, market strategy or other commercially sensitive non-public information.
10.3 Parties and Participants may not use GASA’s activities to coordinate market behaviour, allocate customers or markets, organise boycotts, coordinate refusals to deal, or otherwise restrict competition.
10.4 If a party or Participant is in doubt whether certain information or a discussion may raise competition or antitrust concerns, it must refrain from sharing that information or continuing that discussion until it has obtained appropriate legal advice.
10.5 GASA may set additional competition compliance rules for specific meetings, groups or activities and may take any reasonable measure in response to an actual or potential breach of this Clause 10, including ending a discussion, excluding a topic from the agenda, removing a person from a meeting or Event, suspending access or terminating the relevant Agreement in accordance with these Terms.
10.6 Each party remains responsible for its own compliance with applicable competition and antitrust laws.
11. Intellectual Property
11.1 All intellectual property rights in GASA’s website (gasa.org), reports, publications, event formats, materials, recordings, trademarks, logos and other content remain vested in GASA or its licensors. Nothing in these Terms or in any Agreement transfers any intellectual property right to the other party.
11.2 Unless expressly permitted by GASA or set out in the Agreement, no party may reproduce, publish, distribute, modify or otherwise use GASA content beyond the purpose for which it was made available.
11.3 Any infringement of GASA’s intellectual property rights, or any failure to comply with the conditions governing the use of GASA content, trademarks, logos or other intellectual property under these Terms or the applicable Agreement, constitutes an immediately payable penalty of EUR 10,000 per breach, plus EUR 1,000 for each day that the breach continues, without prejudice to GASA’s right to claim performance, injunctive relief and/or full compensation for any damage actually suffered.
11.4 The other party grants GASA a non-exclusive, royalty-free right to use, reproduce and publish its name, logo, brief descriptive information and other materials provided to GASA, for the purposes for which they were provided and in connection with the relevant cooperation. This right includes use in GASA’s communications and publicity, including on GASA’s website, in reports, publications, event materials, presentations, newsletters and social media.
11.5 GASA may continue to use and retain such references and materials after the end of the relevant cooperation to the extent reasonably necessary for archival, historical, reporting or reference purposes, including to indicate that the other party was a former member, partner, sponsor or participant. GASA will use such materials in good faith and with due care and will take any timely and reasonable objection by the other party into account.
12. Liability
12.1 GASA is only liable for direct damage suffered by the other party to the extent that such damage is the result of GASA’s wilful misconduct or gross negligence.
12.2 To the maximum extent permitted by applicable law, GASA is not liable for any indirect or consequential damage, including loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill, reputational damage, loss of data, or travel and accommodation costs.
12.3 Any liability of GASA is in all cases limited to the fees paid by the other party to GASA under the relevant Agreement in the three (3) months preceding the event giving rise to the claim. If no such period applies, the aggregate liability is limited to the fees paid under the relevant Agreement.
12.4 GASA is not liable for any act, omission, statement, information or material of or by any Participant, sponsor, speaker, member, partner or other third party.
12.5 Nothing in these Terms excludes or limits liability to the extent such liability cannot be excluded or limited under applicable law.
13. Term and Termination
13.1 The term of each Agreement is set out in the Agreement. An Agreement may be entered into for the duration of the relevant performance, for a fixed term or for an indefinite term.
13.2 Unless otherwise agreed in writing, an Agreement entered into for a fixed term or for the duration of a specific performance cannot be terminated before the end of that term or completion of that performance. Article 7:408(1) of the Dutch Civil Code does not apply.
13.3 Where the Agreement provides for automatic renewal, the Agreement will renew in accordance with its terms unless it is terminated in accordance with the Agreement. Unless otherwise defined, an automatic renewal can be cancelled up to two (2) months before the renewal date.
13.4 An Agreement entered into for an indefinite term may be terminated by either party by giving at least two (2) months’ written notice, unless otherwise agreed in writing. Unless the Agreement provides otherwise, the same notice period applies to termination with effect from a renewal date.
13.5 GASA may terminate an Agreement with immediate effect, in whole or in part, if the other party:
a. fails to pay any amount due after a reminder or warning from GASA;
b. is declared bankrupt, applies for a suspension of payments, is dissolved or liquidated, or is otherwise insolvent;
c. acts in a manner contrary to GASA’s mission or values; or
d. is involved in fraud, corruption, scandal or other conduct that may reasonably harm GASA or its reputation.
13.6 If GASA terminates an Agreement under Clause 13.5, any fees already paid will not be refunded.
13.7 GASA may also terminate an Agreement for convenience by written notice. In that case, GASA will only refund any prepaid fees relating to the period after the effective termination date. GASA will not be liable for any other compensation or damages.
14. Changes to these Terms
14.1 GASA may amend these Terms from time to time.
14.2 Any amended version of these Terms will be published on GASA’s website (gasa.org/terms-conditions) and will apply from the effective date stated in that version.
14.3 If an amendment applies to an existing Agreement, GASA will give at least fourteen (14) days’ prior notice in writing, including by email, before the amendment takes effect.
14.4 If the other party does not wish to accept an amendment referred to in Clause 14.3, it may terminate the relevant Agreement with effect from the date on which that amendment takes effect, unless the amendment only reflects a minor change, a change required by law, or a change that does not materially affect the other party.
14.5 If the other party does not terminate the relevant Agreement in accordance with Clause 14.4 and continues to use GASA’s services after the effective date of the amended Terms, the other party will be deemed to have accepted those amended Terms.
15. Applicable Law and Venue
15.1 These Terms and each Agreement are governed exclusively by Dutch law.
15.2 Any dispute arising out of or in connection with these Terms or any Agreement will be submitted exclusively to the competent court in Amsterdam, the Netherlands.