Identifying Best Practices in Detection & Intervention Workshop Recap with Lynn van Meijgaard & Kirstin de Jong, Dutch Banking Association (NVB) - Global Anti-Scam Summit Europe 2024
Date of Event: 2024-06-24
Event: Global Anti-Scam Summit Europe 2024
Presenters: Lynn van Meijgaard & Kirstin de Jong, Policy Advisors - Online Fraud at Dutch Banking Association (NVB)
Lynn van Meijgaard and Kirstin de Jong from the Dutch Banking Association (NVB) led Workshop 3 at the Global Anti-Scam Summit Europe 2024. The workshop focused on identifying best practices in fraud detection and intervention, featuring presentations on game-changing strategies in Europe, successful interventions from Australia, and insights into criminal journey and barrier models applied in the Netherlands. Participants engaged in group discussions to map effective solutions tailored to regional challenges.
Contributions from:
Lynn van Meijgaard, Dutch Banking Association (NVB)
Introduction
Anna Martin, European Consumer Organisation (BEUC) & Sanne van der Neut, European Association of Co-operative Banks (EACB)
4 gamechangers to enhance the impact of fraud prevention at EU and national level in Europe
Lynn van Meijgaard & Kristen de Jong (NVB)
Criminal journeys, barrier models and interventions - the Dutch approach
Workshop 3.1 : chasing the ‘golden egg’ by mapping out the most effective solutions from all corners of the world
Toby Evans – Australian Payments Network
Two of Australia's best interventions against scammers
Workshop 3.2: chasing the ‘golden egg’ by mapping out the most effective solutions from all corners of the world
Sylvana van Kasbergen, DataExpert
Task Force to Combat Bank Helpdesk Fraud
Lynn van Meijgaard, Dutch Banking Association (NVB)
Recap/Finalize workshop output
Latest blogs & research
Accra Trust & Safety Workshop Turns Collaboration into Action Against Scams and Fraud in West Africa
GASA Africa Chapter and Google South Africa brought anti-fraud leaders together to strengthen cross-border cooperation and scam prevention.
State of Scams in Nigeria 2026: A Comparative Review Across Africa
Nigerian experts examine scam trends, technology, consumer protection and the need for stronger cross-sector collaboration.
Nearly three in four Danish adults encountered scams as estimated losses reach DKK 10.1 billion
New State of Scams Denmark 2026 report finds scam exposure is rising, while victims face repeated financial and emotional harm.
Building a More Trusted Digital Philippines: New Report Underscores the Need for Collective Action as Scam Exposure Continues to Rise
GASA’s State of Scams in the Philippines 2026 Report, in collaboration with Mastercard and Gogolook, highlights the growing scale of the scam challenge in the Philippines.
Global Anti-Scam Summit America 2026: Highlights, Insights and Resources
Explore GASS America 2026 highlights and insights, with the Summit summary, photos, presentation slides, transcripts and session recordings from San Francisco.
State of Scams in Kenya 2026: A Comparative Review Across Africa
Kenyan experts examine scam trends, data sharing, digital trust and the need for stronger cross-sector prevention.
State of Scams in South Africa 2026: A Comparative Review Across Africa
South African experts examine scam trends, AI, consumer protection and the need for stronger cross-sector collaboration.
More than one in five adults in Japan encountered scams in the past year
New State of Scams Japan 2026 report examines how scams are reaching consumers and where stronger prevention and collaboration can make a difference