Identifying Best Practices in Detection & Intervention Workshop Recap with Lynn van Meijgaard & Kirstin de Jong, Dutch Banking Association (NVB) - Global Anti-Scam Summit Europe 2024
Date of Event: 2024-06-24
Event: Global Anti-Scam Summit Europe 2024
Presenters: Lynn van Meijgaard & Kirstin de Jong, Policy Advisors - Online Fraud at Dutch Banking Association (NVB)
Lynn van Meijgaard and Kirstin de Jong from the Dutch Banking Association (NVB) led Workshop 3 at the Global Anti-Scam Summit Europe 2024. The workshop focused on identifying best practices in fraud detection and intervention, featuring presentations on game-changing strategies in Europe, successful interventions from Australia, and insights into criminal journey and barrier models applied in the Netherlands. Participants engaged in group discussions to map effective solutions tailored to regional challenges.
Contributions from:
Lynn van Meijgaard, Dutch Banking Association (NVB)
Introduction
Anna Martin, European Consumer Organisation (BEUC) & Sanne van der Neut, European Association of Co-operative Banks (EACB)
4 gamechangers to enhance the impact of fraud prevention at EU and national level in Europe
Lynn van Meijgaard & Kristen de Jong (NVB)
Criminal journeys, barrier models and interventions - the Dutch approach
Workshop 3.1 : chasing the ‘golden egg’ by mapping out the most effective solutions from all corners of the world
Toby Evans – Australian Payments Network
Two of Australia's best interventions against scammers
Workshop 3.2: chasing the ‘golden egg’ by mapping out the most effective solutions from all corners of the world
Sylvana van Kasbergen, DataExpert
Task Force to Combat Bank Helpdesk Fraud
Lynn van Meijgaard, Dutch Banking Association (NVB)
Recap/Finalize workshop output
Latest blogs & research
Dutch National Police’s Game Over?! Campaign Prompts Scam Suspects to Turn Themselves In
A Dutch National Police campaign identified 74 of 100 suspects in impersonation scams, showing how public tips can support investigations.
What Really Works in Preventing Fraud Against Older Adults | Research Working Group Meeting
GASA’s Research Working Group explores evidence-based ways to prevent fraud against older adults and close research gaps.
Measuring What Matters: The New Methodology Behind the 2026 State of Scams Reports
Learn how GASA updated the 2026 State of Scams methodology with stricter validation, data cleaning, and loss calculations to estimate scam harm more accurately.
Brazil Introduces New Digital Protections for Minors
Brazil’s new digital statute strengthens protections for minors through platform design controls, age assurance measures, and regulatory enforcement.
Romance Scams in Brazil: Warning Signs and Prevention
Experts from Brazil discuss how romance scams work, their emotional impact, and how victims can protect themselves online.
De Viena a la Acción: GASA México y UNODC México Cierran Brechas Operativas
GASA México y UNODC México formalizan un Acuerdo de Intercambio de Comunicaciones, convirtiendo los compromisos globales de Viena en acción coordinada contra el fraude.
What the UN Global Fraud Summit Discussions Tell Us About What Comes Next
Watch expert discussions from the UN Global Fraud Summit on the industrialisation of fraud, global collaboration, public–private frameworks, and next steps for implementation.
Game Over for Scammers: Regional Defenses Against Online Gambling–Related Scams
Experts from INTERPOL, ACMA, and DGOJ examine how gambling-related scams operate and how global enforcement is responding.