Financial Services - Collaboration in Action Workshop Recap: How Banks and other Industries can work together across the Scam Footprint, with Robert Harris, Feedzai - GASS Europe 2024

Date of Event:  2024-06-25

Event:  Global Anti-Scam Summit Europe 2024

Presenter:  Robert Harris, Product Director at Feedzai

Robert Harris led a three-hour workshop at the Global Anti-Scam Summit Europe 2024, focusing on how banks and other industries can collaborate across the scam footprint. The workshop emphasized the critical role banks play in detecting and classifying fraud outcomes, highlighting the necessity of AI, which relies on accurate fraud data, over traditional rule-based systems.

The discussion centered on four key areas: collaboration among banks, and with regulators, telcos, and payment networks. Recognizing the relatively recent but growing involvement of banks in the summit, the workshop underscored the importance of data sharing. Practical steps were proposed, such as starting small by monitoring specific fields and gradually expanding the scope of shared data.

A working group will be formed to define the scope and standards for data sharing, inspired by successful models like the Belgian approach. The aim is to foster collaboration across different sectors, with a focus on achievable, incremental progress. The session concluded with a call to action, highlighting the importance of establishing clear standards and starting with manageable goals.

Contributors:

Session 6.1: Cooperation between Banks & Regulators

  • Ben Woodside, Manager, Policy at Payment Systems Regulator

  • Guillermo De La Fuente

  • Markus Metschitzer, European Commission/DG FISMA

  • Pallavi Kapale, Bank of China

Session 6.2: Cooperation between Banks

  • Alexandre Pluvinage, ING & Kristof Browaeys KBC

  • Meral Ruesing, Euro Banking Association

  • Douglas Lockhart, WSBI-ESBG

Session 6.3: Cooperation between Banks & Telcos

  • Aaron Chiou, Gogolook

  • Adri Loloci, Vodafone

  • Brian Gorman, GSMA

Jun 25, 2024
2 minute read
Category
Event - GASS Europe 2024 Video Presentations Industry - Financial Authorities
Written by
Sam Rogers
Share article

Latest blogs & research

Microsoft White Paper  on Link Analysis and Digital Fingerprinting in Fraud Detection

Reinventing Fraud Detection Through Digital Fingerprinting and Link Analysis

A Microsoft white paper examines how digital fingerprinting and link analysis shift fraud detection from isolated events to connected, network-level intelligence.

Research Topic - Fraud Prevention Region - Global Topic - Scam Detection
gasa meet-up

On the Frontlines: Fighting AI-Powered Scams & Fraud

Experts from Microsoft, OpenAI, Google and C4ADS share how AI is shaping scams and how to fight back.

Topic - Fraud Prevention Region - Global Video Topic - Scam Detection

Telecoms on the Front Line: GASA at the Stimson Center Dialogue on Combating Scams

According to GASA’s Global State of Scams Report, telecommunications channels—voice and SMS in particular—remain a predominant “front door” for scams.

News Topic - Fraud Policy Region - North America Industry - Policy Makers

What Really Works in Preventing Fraud Against Older Adults? Insights from Frontline Practitioners

Expert insights on preventing fraud against older adults, highlighting the role of technology, targeted education, bank intervention, and coordinated partnerships.

Research Best Practices Region - Europe Topic - Fraud Prevention
Brazil Launches BC Protege+ to Block Fraudulent Bank Account Openings

Brazil’s BC Protege+ Blocks Fake Bank Accounts Before They Can Be Opened

Brazil’s Central Bank launched BC Protege+, allowing individuals and businesses to block bank account openings in their name. With over 1 million activations, the tool offers a structural model for reducing identity-based fraud.

Topic - Fraud Prevention Industry - Financial Authorities Region - Latin America

From Vienna to Global Action: Key Takeaways from the UN Global Fraud Summit

Explore key insights from our participation at the UNODC's Global Fraud Summit in Vienna. Discover how AI is changing the scam landscape, the power of national anti-scam centres, and the introduction of the Public-Private Partnership Framework to protect communities from fraud.

Region - Global Scam Trends Topic - Fraud Policy Industry - Law Enforcement

League of Protectors: Women Fighting Against Scams

Explore key insights from our International Women’s Month webinar on combating scams. Discover how women leaders are driving cross-border collaboration, digital literacy, and collective action to protect communities from fraud.

Video Scam Trends Region - Africa Event - GASA Meet-Ups

The Real Gap in Fraud Defense Is Strategy, Not AI

Fraud losses keep rising despite advances in AI detection. The real challenge is fragmented strategy across banks, platforms, telcos and governments. Effective scam prevention requires coordination, shared signals and earlier intervention.

Industry - National Cyber Security Centers (NCSCs) Industry - Telecom Operators / Hosters Topic - Data Sharing Region - Global