Citizens Joins Global Anti-Scam Alliance as a Foundation Member

Image

The Global Anti-Scam Alliance is proud to welcome Citizens  as a Foundation Member and part of our growing North American chapter.

Citizens is one of the largest financial institutions in the United States, committed to providing customers with tailored advice, products, and services to help them reach their goals. With a strong focus on customer protection, Citizens has been at the forefront of scam prevention and fraud mitigation, working to safeguard consumers and support safe financial experiences.

Jen Martin, Executive Vice President and Head of Fraud and Claims at Citizens , said, "We are thrilled to join the Global Anti-Scam Alliance as a Foundation member and part of the inaugural North American chapter. At Citizens, we are deeply committed to stopping scams and protecting our customers. This partnership underscores our dedication to safeguarding the consumer experience and building long-term trust through global fraud prevention and scam awareness. Together with GASA, we aim to make significant strides in eradicating scams and safeguarding communities worldwide."

We look forward to collaborating with Citizens to advance global efforts against scams and enhance consumer safety worldwide.

Apr 24, 2025
1 minute read
Category
News Topic - Fraud Prevention Region - Global Region - North America Industry - Financial Authorities
Written by
Global Anti-Scam Alliance (GASA)
Global Anti-Scam Alliance (GASA)
Share article

Latest blogs & research

Banking Collaboration Strengthens Fraud Prevention

A network is beaten by a network: Mexico's banks move from remediation to prevention

GASA convened the ABM Fraud Committee and Mexican banks to advance the enriched agreement and strengthen coordinated fraud prevention across the sector.

Best Practices Topic - Fraud Prevention Video Industry - Financial Authorities
La colaboración bancaria refuerza la prevención del fraude

Una red se combate con una red: la banca mexicana avanza de la remediación a la prevención

GASA reunió al Comité de Fraudes de la ABM y a bancos mexicanos para avanzar el convenio enriquecido y fortalecer la prevención coordinada del fraude.

Best Practices Topic - Fraud Prevention Video Industry - Financial Authorities
Transparency Report Fraud and Scam Findings

Appeals Centre Europe Report Points to Gaps in Social Media Scam Moderation

Appeals Centre Europe’s Transparency Report, covering April 2025 to March 2026, highlights early fraud and scam dispute findings relevant to social media moderation and scam prevention.

Research Region - Europe Topic - Scam Reporting Scam Trends
Protecting Seniors & Vulnerable Communities from Fraud

Protecting Seniors and Vulnerable Communities from Fraud

Experts from financial services, internet safety and policy explore how families, banks and communities can better protect vulnerable groups from fraud.

Industry - Telecom Operators / Hosts Topic - Fraud Prevention Topic - Scam Awareness Video
Fenasbac and GASA’s Brazil Blueprint

Fenasbac and GASA Report Outlines a Cross-Sector Response to Digital Scams in Brazil

Fenasbac and GASA’s Brazil Blueprint examines how finance, telecoms, technology and regulators can share intelligence to strengthen protection against digital scams.

Research Best Practices Industry - Telecom Operators / Hosts Topic - Data Sharing

Bitdefender Report Reveals How Scams Operate Across Digital Channels

Bitdefender’s Global Scam Intelligence Report 2026 shows how organised scam campaigns move across advertising, websites, SMS, messaging apps and voice calls to exploit trust at scale.

Research Region - Europe Topic - Fraud Prevention Region - Global
What the NDPC-Meta Initiative Means for Data Protection in Nigeria

Beyond Compliance: Why Organisational Accountability is Critical for Consumer Protection

How the NDPC-Meta initiative could strengthen data protection, organisational accountability, scam prevention and consumer trust across Nigeria’s digital economy.

Industry - National Cyber Security Centers (NCSCs) Topic - Fraud Policy Region - Africa Industry - Policy Makers

Why Mexico’s Anti-Scam Response Needs Cross-Sector Coordination

GASA Mexico Chapter's Sissi De la Pena explains why scam prevention in Mexico requires stronger coordination across finance, telecoms, platforms, government and civil society.

Best Practices Topic - Fraud Prevention Topic - Fraud Policy Industry - Financial Authorities