Citizens Joins Global Anti-Scam Alliance as a Foundation Member

The Global Anti-Scam Alliance is proud to welcome Citizens as a Foundation Member and part of our growing North American chapter.
Citizens is one of the largest financial institutions in the United States, committed to providing customers with tailored advice, products, and services to help them reach their goals. With a strong focus on customer protection, Citizens has been at the forefront of scam prevention and fraud mitigation, working to safeguard consumers and support safe financial experiences.
Jen Martin, Executive Vice President and Head of Fraud and Claims at Citizens , said, "We are thrilled to join the Global Anti-Scam Alliance as a Foundation member and part of the inaugural North American chapter. At Citizens, we are deeply committed to stopping scams and protecting our customers. This partnership underscores our dedication to safeguarding the consumer experience and building long-term trust through global fraud prevention and scam awareness. Together with GASA, we aim to make significant strides in eradicating scams and safeguarding communities worldwide."
We look forward to collaborating with Citizens to advance global efforts against scams and enhance consumer safety worldwide.
Latest blogs & research
Dutch National Police’s Game Over?! Campaign Prompts Scam Suspects to Turn Themselves In
A Dutch National Police campaign identified 74 of 100 suspects in impersonation scams, showing how public tips can support investigations.
What Really Works in Preventing Fraud Against Older Adults | Research Working Group Meeting
GASA’s Research Working Group explores evidence-based ways to prevent fraud against older adults and close research gaps.
Measuring What Matters: The New Methodology Behind the 2026 State of Scams Reports
Learn how GASA updated the 2026 State of Scams methodology with stricter validation, data cleaning, and loss calculations to estimate scam harm more accurately.
Brazil Introduces New Digital Protections for Minors
Brazil’s new digital statute strengthens protections for minors through platform design controls, age assurance measures, and regulatory enforcement.
Romance Scams in Brazil: Warning Signs and Prevention
Experts from Brazil discuss how romance scams work, their emotional impact, and how victims can protect themselves online.
De Viena a la Acción: GASA México y UNODC México Cierran Brechas Operativas
GASA México y UNODC México formalizan un Acuerdo de Intercambio de Comunicaciones, convirtiendo los compromisos globales de Viena en acción coordinada contra el fraude.
What the UN Global Fraud Summit Discussions Tell Us About What Comes Next
Watch expert discussions from the UN Global Fraud Summit on the industrialisation of fraud, global collaboration, public–private frameworks, and next steps for implementation.
Game Over for Scammers: Regional Defenses Against Online Gambling–Related Scams
Experts from INTERPOL, ACMA, and DGOJ examine how gambling-related scams operate and how global enforcement is responding.