Building Europe's National Anti-Scam Centres | Global Anti-Scam Summit London 2025

Image

Date of Event:  26–27 March 2025

Event: Global Anti-Scam Summit London 2025

This session highlighted practical strategies and systemic insights to advance Europe’s fight against scams. The opening keynote by Gary Miles of the UK’s National Fraud Intelligence Bureau gave a candid look at lessons from Action Fraud. He stressed the need for long-term funding, clear brand strategy, accurate threat measurement, and a shift from prosecution-centric models to holistic prevention.

Following this, the first panel chaired by Alex West of PwC made the business case for national anti-scam centres. Speakers from Cifas, the European Commission, Euroconsumers, and Stop Scams UK discussed how these centres can streamline reporting, integrate data, and support victim care. Key themes included building trust through public-private collaboration and embedding innovation into national frameworks.

A second panel brought global perspectives. Jayde Richmond shared Australia’s anti-scam centre model, driven by virtual collaboration and integrated data sharing. Across the board, panellists agreed that anti-scam centres must be more than physical locations—they must function as dynamic, interoperable systems that connect stakeholders and empower action.

Apr 19, 2025
1 minute read
Category
Event - GASS Europe 2025 Video Presentations Industry - Law Enforcement Topic - Scam Prosecution & Enforcement
Written by
Global Anti-Scam Alliance (GASA)
Global Anti-Scam Alliance (GASA)
Share article

Latest blogs & research

Global Research Reveals Distinct Scam Patterns Across Platforms

From fake tolls to romance scams: How fraudsters tailor their tactics to different platforms

Malwarebytes research explores how scam tactics vary across email, texts, social media and the web, including peak times and commonly impersonated brands.

Research Region - Global Scam Trends Topic - Fraud Research
Operation Serengeti III: How Collaboration Is Curbing Scams in Africa

No Child Should Face Online Harm Alone: Key Outcomes from COSPRA 2026

GASA joined the COSPRA Summit 2026 in Abuja. Here are the key outcomes on child online safety, scams and fraud, and cross-border cooperation.

Research News Topic - Scam Reporting Topic - Fraud Prevention
Do ataque ao golpe como a cibersegurança protege empresas e pessoas

From Cyberattack to Scam: How Cybersecurity Protects Businesses and People

GASA Brazil experts discuss how cybersecurity, better data and cross-sector cooperation can prevent scams and disrupt criminal networks.

Best Practices Topic - Fraud Prevention Video Topic - Scam Detection
How Amazon Uses AI to Help Consumers Verify Suspicious Messages

How Amazon Is Helping Consumers Verify Messages and Avoid Impersonation Scams

Explore how Amazon uses AI and outgoing communication records to verify suspicious messages and inform approaches to impersonation scam prevention.

Best Practices Topic - Scam Reporting Region - Global Topic - Scam Detection
state of scams in hong kong 2026

Whoscall, GASA and Mastercard Release the 2026 Asia Scam Report: Hong Kong

More Than 80% of Hong Kong Respondents Encountered Scams; Phone Calls and SMS Remain the Leading Channels

Research Scam Trends Topic - Fraud Research Region - Asia-Pacific
Operation Serengeti III: How Collaboration Is Curbing Scams in Africa

Operation Serengeti III: How Collaboration Is Curbing Scams in Africa

INTERPOL’s Operation Serengeti III led to 1,462 arrests and recovered USD 105M+ across 21 countries. GASA was proud to support it as a partner.

Research News Topic - Scam Reporting Topic - Fraud Prevention
State of Scams in Asia - 2026 Report

71% of Adults Surveyed Across 13 Asian Markets Encountered Scams, with Estimated Losses of US$136.5 Billion

This study of 17,460 adults across 13 Asian markets shows that scam exposure is widespread, with 71% of participants encountering a scam in the past year. While 66% say they are confident in recognizing scams, 62% of those exposed went on to interact with a scammer. Ultimately, 9% lost money or personal information that led to financial loss, while only 4% reported a scam to the authorities. The findings highlight a significant gap between perceived scam awareness and real-world resilience.

Report News Scam Trends Topic - Fraud Research
3 Ways to Prevent Cross-Border Payment Scams in Mexico

3 Ways to Prevent Cross-Border Payment Scams in Mexico

Learn three ways financial institutions can prevent cross-border payment scams in Mexico through intelligence sharing, payee transparency and real-time analysis.

Best Practices Scam Trends Topic - Fraud Research Industry - Financial Authorities