Thailand Faces Unprecedented Scam Crisis with ₿115.3 Billion Lost Annually
New research reveals 72% of Thai adults encounter scams regularly, with investment fraud leading devastating financial losses

Staggering Scale of Victimization
The research, based on a nationally representative survey of 1,000 Thai adults, found that 72% of Thai adults have encountered scam attempts, with the average person facing 172 scam encounters annually – effectively one attempt every two days. Most critically, 60% of Thai adults have been successfully scammed in the last 12 months, with 14% losing money at an average of ₿12,955.6 per victim.
Investment Scams Drive Financial Devastation
Investment scams emerged as the primary threat, affecting 66% of scam victims, followed by shopping scams (63%) and employment scams (53%). The sophisticated nature of these schemes is evident in victims' explanations, with 27% stating "the scam was very realistic/believable" as the primary reason they fell victim.
Digital Platforms Become Primary Battleground
The study reveals that 73% of scam attempts occur on platforms with direct messaging capabilities, with phone calls (68%) and SMS messages (56%) serving as the most common attack vectors. Facebook dominates as the leading platform for scam encounters (66% of victims), followed by Gmail (37%) and TikTok (32%).
Children and Families Under Siege
Particularly concerning is the finding that 27% of parents report their children aged 7-17 have been scammed, highlighting how fraudsters are increasingly targeting vulnerable young people across digital platforms.
Confidence Paradox Reveals Prevention Challenges
Despite 76% of Thai adults expressing confidence in their ability to recognize scams, the research reveals a striking paradox: 66% of those who claim confidence in scam detection still fall victim. This suggests that scammer tactics are evolving faster than public awareness.
Recovery Remains Elusive Despite Reporting
While 74% of financial scam victims reported incidents to payment services, only 29% were able to recover any money. The emotional toll is significant, with 44% of victims reporting stress from their experience and 46% becoming more vigilant about future scams.
Systemic Issues in Response and Prevention
The study identifies critical gaps in Thailand's anti-scam infrastructure. When platforms do take action on reported scams, 41% of victims report either no action was taken or uncertainty about outcomes. Additionally, 31% of those who don't report scams cite uncertainty about who to contact, revealing significant coordination challenges.
Financial Infrastructure Exploited
Scammers predominantly exploit traditional financial channels, with wire and bank transfers accounting for 73% of fraudulent transactions, followed by digital/e-wallet payments (21%). This concentration suggests opportunities for enhanced prevention measures within the banking sector.
Click here to access GASA’s complete The State of Scams in Thailand 2025 report
Latest blogs & research
A network is beaten by a network: Mexico's banks move from remediation to prevention
GASA convened the ABM Fraud Committee and Mexican banks to advance the enriched agreement and strengthen coordinated fraud prevention across the sector.
Una red se combate con una red: la banca mexicana avanza de la remediación a la prevención
GASA reunió al Comité de Fraudes de la ABM y a bancos mexicanos para avanzar el convenio enriquecido y fortalecer la prevención coordinada del fraude.
Appeals Centre Europe Report Points to Gaps in Social Media Scam Moderation
Appeals Centre Europe’s Transparency Report, covering April 2025 to March 2026, highlights early fraud and scam dispute findings relevant to social media moderation and scam prevention.
Protecting Seniors and Vulnerable Communities from Fraud
Experts from financial services, internet safety and policy explore how families, banks and communities can better protect vulnerable groups from fraud.
Fenasbac and GASA Report Outlines a Cross-Sector Response to Digital Scams in Brazil
Fenasbac and GASA’s Brazil Blueprint examines how finance, telecoms, technology and regulators can share intelligence to strengthen protection against digital scams.
Bitdefender Report Reveals How Scams Operate Across Digital Channels
Bitdefender’s Global Scam Intelligence Report 2026 shows how organised scam campaigns move across advertising, websites, SMS, messaging apps and voice calls to exploit trust at scale.
Beyond Compliance: Why Organisational Accountability is Critical for Consumer Protection
How the NDPC-Meta initiative could strengthen data protection, organisational accountability, scam prevention and consumer trust across Nigeria’s digital economy.
Why Mexico’s Anti-Scam Response Needs Cross-Sector Coordination
GASA Mexico Chapter's Sissi De la Pena explains why scam prevention in Mexico requires stronger coordination across finance, telecoms, platforms, government and civil society.