Workshop 3.1 : Chasing the ‘golden Egg’ by Mapping Out the Most Effective Solutions From All Corners of the World - Global Anti-Scam Summit Europe 2024
Date of Event: 2024-06-24
Event: Global Anti-Scam Summit Europe 2024
Participants gathered to explore effective strategies used globally by criminals, focusing on four phases: Prepare, Engage, Convince, and Transfer, from the perspective of the criminal. Facilitators like Ian Swain coordinated groups of around 10 people each to discuss best practices in preparation and engagement stages, aiming to identify interventions that reduce criminal activities.
After 30 minutes of group discussions, coordinators summarized key interventions with effectiveness ratings and contact details. Participants then placed sticky notes on screens to share findings. Following the break, Toby presented Australia's interventions, and discussions continued on the convincing and fund transfer phases.
Contributors:
Lynn van Meijgaard, Policy Advisor - Online Fraud, Dutch Banking Association
Kirstin de Jong, Policy Advisor - Integrated Fraud, Dutch Banking Association
Anna Martin, Financial Services Officer, BEUC - The European Consumer Organisation
Sanne van der Neut, EACB
Toby Evans, Head of Economic Crime, Australian Payments Network (AusPayNet)
Sylvana van Kasbergen, Solution Architect Anti-Fraud, DataExpert
Latest blogs & research
A network is beaten by a network: Mexico's banks move from remediation to prevention
GASA convened the ABM Fraud Committee and Mexican banks to advance the enriched agreement and strengthen coordinated fraud prevention across the sector.
Una red se combate con una red: la banca mexicana avanza de la remediación a la prevención
GASA reunió al Comité de Fraudes de la ABM y a bancos mexicanos para avanzar el convenio enriquecido y fortalecer la prevención coordinada del fraude.
Appeals Centre Europe Report Points to Gaps in Social Media Scam Moderation
Appeals Centre Europe’s Transparency Report, covering April 2025 to March 2026, highlights early fraud and scam dispute findings relevant to social media moderation and scam prevention.
Protecting Seniors and Vulnerable Communities from Fraud
Experts from financial services, internet safety and policy explore how families, banks and communities can better protect vulnerable groups from fraud.
Fenasbac and GASA Report Outlines a Cross-Sector Response to Digital Scams in Brazil
Fenasbac and GASA’s Brazil Blueprint examines how finance, telecoms, technology and regulators can share intelligence to strengthen protection against digital scams.
Bitdefender Report Reveals How Scams Operate Across Digital Channels
Bitdefender’s Global Scam Intelligence Report 2026 shows how organised scam campaigns move across advertising, websites, SMS, messaging apps and voice calls to exploit trust at scale.
Beyond Compliance: Why Organisational Accountability is Critical for Consumer Protection
How the NDPC-Meta initiative could strengthen data protection, organisational accountability, scam prevention and consumer trust across Nigeria’s digital economy.
Why Mexico’s Anti-Scam Response Needs Cross-Sector Coordination
GASA Mexico Chapter's Sissi De la Pena explains why scam prevention in Mexico requires stronger coordination across finance, telecoms, platforms, government and civil society.