Date of Event: 26–27 March 2025
Event: Global Anti-Scam Summit London 2025
This workshop explored the evolving role of artificial intelligence in combating scams, bringing together leaders in fraud detection, cybersecurity, and consumer protection.
Aaron Chiou from ScamAdviser demonstrated how AI can empower users and institutions alike. Tools like scam content checkers and automated scam operation centres are already helping law enforcement and financial institutions detect fraudulent websites and ads.
Hugo Ferreira from Feedzai explained how behavioural signals, device intelligence, and transaction context can be analysed by AI to detect scams in real time. He stressed the importance of model transparency and using AI to support—not just automate—fraud investigations.
Razvan Costache of Bitdefender described how AI agents are now specialised for different scam types and how predictive AI models are mapping the spread of scam campaigns. He also showcased Scamio, a free AI chatbot helping the public recognise scams through everyday interactions.
Il-Sung Lee from Google provided insights into how AI is deployed across Google’s ecosystem—from Play Protect to safe browsing and call screening—emphasising on-device privacy-preserving threat detection.
Annegret Funke of PwC rounded out the session with practical examples from the field, where AI is being used to streamline operations, improve documentation, and support more effective scam case investigations.
A network is beaten by a network: Mexico's banks move from remediation to prevention
GASA convened the ABM Fraud Committee and Mexican banks to advance the enriched agreement and strengthen coordinated fraud prevention across the sector.
Una red se combate con una red: la banca mexicana avanza de la remediación a la prevención
GASA reunió al Comité de Fraudes de la ABM y a bancos mexicanos para avanzar el convenio enriquecido y fortalecer la prevención coordinada del fraude.
Appeals Centre Europe Report Points to Gaps in Social Media Scam Moderation
Appeals Centre Europe’s Transparency Report, covering April 2025 to March 2026, highlights early fraud and scam dispute findings relevant to social media moderation and scam prevention.
Protecting Seniors and Vulnerable Communities from Fraud
Experts from financial services, internet safety and policy explore how families, banks and communities can better protect vulnerable groups from fraud.
Fenasbac and GASA Report Outlines a Cross-Sector Response to Digital Scams in Brazil
Fenasbac and GASA’s Brazil Blueprint examines how finance, telecoms, technology and regulators can share intelligence to strengthen protection against digital scams.
Bitdefender Report Reveals How Scams Operate Across Digital Channels
Bitdefender’s Global Scam Intelligence Report 2026 shows how organised scam campaigns move across advertising, websites, SMS, messaging apps and voice calls to exploit trust at scale.
Beyond Compliance: Why Organisational Accountability is Critical for Consumer Protection
How the NDPC-Meta initiative could strengthen data protection, organisational accountability, scam prevention and consumer trust across Nigeria’s digital economy.
Why Mexico’s Anti-Scam Response Needs Cross-Sector Coordination
GASA Mexico Chapter's Sissi De la Pena explains why scam prevention in Mexico requires stronger coordination across finance, telecoms, platforms, government and civil society.