Date of Event: 26–27 March 2025
Event: Global Anti-Scam Summit London 2025
This workshop explored the evolving role of artificial intelligence in combating scams, bringing together leaders in fraud detection, cybersecurity, and consumer protection.
Aaron Chiou from ScamAdviser demonstrated how AI can empower users and institutions alike. Tools like scam content checkers and automated scam operation centres are already helping law enforcement and financial institutions detect fraudulent websites and ads.
Hugo Ferreira from Feedzai explained how behavioural signals, device intelligence, and transaction context can be analysed by AI to detect scams in real time. He stressed the importance of model transparency and using AI to support—not just automate—fraud investigations.
Razvan Costache of Bitdefender described how AI agents are now specialised for different scam types and how predictive AI models are mapping the spread of scam campaigns. He also showcased Scamio, a free AI chatbot helping the public recognise scams through everyday interactions.
Il-Sung Lee from Google provided insights into how AI is deployed across Google’s ecosystem—from Play Protect to safe browsing and call screening—emphasising on-device privacy-preserving threat detection.
Annegret Funke of PwC rounded out the session with practical examples from the field, where AI is being used to streamline operations, improve documentation, and support more effective scam case investigations.
Reinventing Fraud Detection Through Digital Fingerprinting and Link Analysis
A Microsoft white paper examines how digital fingerprinting and link analysis shift fraud detection from isolated events to connected, network-level intelligence.
On the Frontlines: Fighting AI-Powered Scams & Fraud
Experts from Microsoft, OpenAI, Google and C4ADS share how AI is shaping scams and how to fight back.
Telecoms on the Front Line: GASA at the Stimson Center Dialogue on Combating Scams
According to GASA’s Global State of Scams Report, telecommunications channels—voice and SMS in particular—remain a predominant “front door” for scams.
What Really Works in Preventing Fraud Against Older Adults? Insights from Frontline Practitioners
Expert insights on preventing fraud against older adults, highlighting the role of technology, targeted education, bank intervention, and coordinated partnerships.
Brazil’s BC Protege+ Blocks Fake Bank Accounts Before They Can Be Opened
Brazil’s Central Bank launched BC Protege+, allowing individuals and businesses to block bank account openings in their name. With over 1 million activations, the tool offers a structural model for reducing identity-based fraud.
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From Vienna to Global Action: Key Takeaways from the UN Global Fraud Summit
Explore key insights from our participation at the UNODC's Global Fraud Summit in Vienna. Discover how AI is changing the scam landscape, the power of national anti-scam centres, and the introduction of the Public-Private Partnership Framework to protect communities from fraud.
League of Protectors: Women Fighting Against Scams
Explore key insights from our International Women’s Month webinar on combating scams. Discover how women leaders are driving cross-border collaboration, digital literacy, and collective action to protect communities from fraud.
The Real Gap in Fraud Defense Is Strategy, Not AI
Fraud losses keep rising despite advances in AI detection. The real challenge is fragmented strategy across banks, platforms, telcos and governments. Effective scam prevention requires coordination, shared signals and earlier intervention.