Date of Event: 26–27 March 2025
Event: Global Anti-Scam Summit London 2025
This workshop explored the evolving role of artificial intelligence in combating scams, bringing together leaders in fraud detection, cybersecurity, and consumer protection.
Aaron Chiou from ScamAdviser demonstrated how AI can empower users and institutions alike. Tools like scam content checkers and automated scam operation centres are already helping law enforcement and financial institutions detect fraudulent websites and ads.
Hugo Ferreira from Feedzai explained how behavioural signals, device intelligence, and transaction context can be analysed by AI to detect scams in real time. He stressed the importance of model transparency and using AI to support—not just automate—fraud investigations.
Razvan Costache of Bitdefender described how AI agents are now specialised for different scam types and how predictive AI models are mapping the spread of scam campaigns. He also showcased Scamio, a free AI chatbot helping the public recognise scams through everyday interactions.
Il-Sung Lee from Google provided insights into how AI is deployed across Google’s ecosystem—from Play Protect to safe browsing and call screening—emphasising on-device privacy-preserving threat detection.
Annegret Funke of PwC rounded out the session with practical examples from the field, where AI is being used to streamline operations, improve documentation, and support more effective scam case investigations.
From Cyberattack to Scam: How Cybersecurity Protects Businesses and People
GASA Brazil experts discuss how cybersecurity, better data and cross-sector cooperation can prevent scams and disrupt criminal networks.
How Amazon Is Helping Consumers Verify Messages and Avoid Impersonation Scams
Explore how Amazon uses AI and outgoing communication records to verify suspicious messages and inform approaches to impersonation scam prevention.
Whoscall, GASA and Mastercard Release the 2026 Asia Scam Report: Hong Kong
More Than 80% of Hong Kong Respondents Encountered Scams; Phone Calls and SMS Remain the Leading Channels
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Operation Serengeti III: How Collaboration Is Curbing Scams in Africa
INTERPOL’s Operation Serengeti III led to 1,462 arrests and recovered USD 105M+ across 21 countries. GASA was proud to support it as a partner.
71% of Adults Surveyed Across 13 Asian Markets Encountered Scams, with Estimated Losses of US$136.5 Billion
This study of 17,460 adults across 13 Asian markets shows that scam exposure is widespread, with 71% of participants encountering a scam in the past year. While 66% say they are confident in recognizing scams, 62% of those exposed went on to interact with a scammer. Ultimately, 9% lost money or personal information that led to financial loss, while only 4% reported a scam to the authorities. The findings highlight a significant gap between perceived scam awareness and real-world resilience.
3 Ways to Prevent Cross-Border Payment Scams in Mexico
Learn three ways financial institutions can prevent cross-border payment scams in Mexico through intelligence sharing, payee transparency and real-time analysis.
Accra Trust & Safety Workshop Turns Collaboration into Action Against Scams and Fraud in West Africa
GASA Africa Chapter and Google South Africa brought anti-fraud leaders together to strengthen cross-border cooperation and scam prevention.
State of Scams in Nigeria 2026: A Comparative Review Across Africa
Nigerian experts examine scam trends, technology, consumer protection and the need for stronger cross-sector collaboration.