Setting-Up Cross-Organizational Victim Support

Enhancing Victim Support: Coordinated and Empathetic Dialogue
Oct 18, 2023
1 minute read
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Topic - Data Sharing Video Presentations Event - GASS 2023 Industry - Consumer Protection & Authorities
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Global Anti-Scam Alliance (GASA)
Global Anti-Scam Alliance (GASA)
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Romance scams continue to grow worldwide, exploiting trust, emotional vulnerability, and online relationships to manipulate victims into financial and emotional harm. Timed around Brazil’s Valentine’s Day period, the latest GASA meet-up, Golpes do Amor — Como eles acontecem e como se proteger, explored how these scams operate, why they are so effective, and how individuals can better recognise warning signs before becoming victims. Hosted by the Brazil Chapter of the Global Anti-Scam Alliance (GASA), the discussion highlighted findings from O Estado dos Golpes no Brasil. According to the report, romance scams have already affected 18 per cent of surveyed Brazilian adults, while 6 per cent of victims reported falling for this type of scam more than once. Beyond financial losses, speakers emphasised the severe emotional consequences victims often experience, including shame, trauma, and loss of trust. Read the Report – O Estado dos Golpes no Brasil Speakers: Rose Leonel, Journalist and Founder – ONG Marias da Internet Tanila Savoy, Founder – Associação Nacional de Vítimas da Internet (ANVINT) Lisandréa Salvariego Colabuono, Police Chief and Coordinator – NOAD, Polícia Civil de São Paulo Renata Salvini, Brazil Chapter Director – Global Anti-Scam Alliance A major focus of the discussion was the manipulation techniques commonly used in romance scams. Speakers explained how scammers frequently create convincing identities, often pretending to be foreigners, military personnel, or individuals living abroad, while avoiding in-person meetings and building emotional dependency over time. Urgency and financial pressure were highlighted as major warning signs, particularly when victims are pushed to act quickly or send money under emotional circumstances. The webinar also explored the lasting psychological impact of these crimes and reinforced that victims should never be blamed. Rose Leonel shared her personal story of transforming trauma into advocacy after becoming a victim of non-consensual intimate image sharing, an experience that ultimately contributed to the creation of the Rose Leonel Law in Brazil. Speakers stressed the importance of reporting scams, noting that even small details can assist investigations and help prevent future victims. The conversation reinforced the need for greater public awareness, victim support, and collaboration between civil society, law enforcement, and digital platforms to address emotionally manipulative fraud more effectively. Through initiatives like this meet-up, GASA continues working with experts and organisations worldwide to strengthen scam prevention and support victims of online fraud. Watch the full discussion below to learn how individuals and organisations can better recognise and respond to romance scams.

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