Identifying Best Practices in Detection & Intervention Workshop Recap with Lynn van Meijgaard & Kirstin de Jong, Dutch Banking Association (NVB) - Global Anti-Scam Summit Europe 2024

Date of Event:  2024-06-24

Event:  Global Anti-Scam Summit Europe 2024

Presenters:  Lynn van Meijgaard & Kirstin de Jong, Policy Advisors - Online Fraud at Dutch Banking Association (NVB)

Lynn van Meijgaard and Kirstin de Jong from the Dutch Banking Association (NVB) led Workshop 3 at the Global Anti-Scam Summit Europe 2024. The workshop focused on identifying best practices in fraud detection and intervention, featuring presentations on game-changing strategies in Europe, successful interventions from Australia, and insights into criminal journey and barrier models applied in the Netherlands. Participants engaged in group discussions to map effective solutions tailored to regional challenges.

Contributions from:

  • Lynn van Meijgaard, Dutch Banking Association (NVB)
    Introduction

  • Anna Martin, European Consumer Organisation (BEUC) & Sanne van der Neut, European Association of Co-operative Banks (EACB)
    4 gamechangers to enhance the impact of fraud prevention at EU and national level in Europe

  • Lynn van Meijgaard & Kristen de Jong (NVB)
    Criminal journeys, barrier models and interventions - the Dutch approach

Workshop 3.1 : chasing the ‘golden egg’ by mapping out the most effective solutions from all corners of the world

  • Toby Evans – Australian Payments Network
    Two of Australia's best interventions against scammers

Workshop 3.2: chasing the ‘golden egg’ by mapping out the most effective solutions from all corners of the world

  • Sylvana van Kasbergen, DataExpert
    Task Force to Combat Bank Helpdesk Fraud

  • Lynn van Meijgaard, Dutch Banking Association (NVB)
    Recap/Finalize workshop output

Jun 24, 2024
2 minute read
Category
Event - GASS Europe 2024 Video Presentations Industry - Financial Authorities
Written by
Sam Rogers
Share article

Latest blogs & research

How Amazon Uses AI to Help Consumers Verify Suspicious Messages

How Amazon Is Helping Consumers Verify Messages and Avoid Impersonation Scams

Explore how Amazon uses AI and outgoing communication records to verify suspicious messages and inform approaches to impersonation scam prevention.

Best Practices Topic - Scam Reporting Region - Global Topic - Scam Detection
state of scams in hong kong 2026

Whoscall, GASA and Mastercard Release the 2026 Asia Scam Report: Hong Kong

More Than 80% of Hong Kong Respondents Encountered Scams; Phone Calls and SMS Remain the Leading Channels

Research Scam Trends Topic - Fraud Research Region - Asia-Pacific
State of Scams in Asia - 2026 Report

71% of Adults Surveyed Across 13 Asian Markets Encountered Scams, with Estimated Losses of US$136.5 Billion

This study of 17,460 adults across 13 Asian markets shows that scam exposure is widespread, with 71% of participants encountering a scam in the past year. While 66% say they are confident in recognizing scams, 62% of those exposed went on to interact with a scammer. Ultimately, 9% lost money or personal information that led to financial loss, while only 4% reported a scam to the authorities. The findings highlight a significant gap between perceived scam awareness and real-world resilience.

Report News Scam Trends Topic - Fraud Research
3 Ways to Prevent Cross-Border Payment Scams in Mexico

3 Ways to Prevent Cross-Border Payment Scams in Mexico

Learn three ways financial institutions can prevent cross-border payment scams in Mexico through intelligence sharing, payee transparency and real-time analysis.

Best Practices Scam Trends Topic - Fraud Research Industry - Financial Authorities
GASA Africa Chapter & Google South Africa Trust & Safety Workshop

Accra Trust & Safety Workshop Turns Collaboration into Action Against Scams and Fraud in West Africa

GASA Africa Chapter and Google South Africa brought anti-fraud leaders together to strengthen cross-border cooperation and scam prevention.

News Topic - Fraud Prevention Topic - Data Sharing Topic - Scam Detection
State of Scams in Nigeria 2026: A Comparative Review Across Africa

State of Scams in Nigeria 2026: A Comparative Review Across Africa

Nigerian experts examine scam trends, technology, consumer protection and the need for stronger cross-sector collaboration.

Research Best Practices Industry - National Cyber Security Centers (NCSCs) Topic - Scam Reporting
State of Scams in Denmark - 2026 Report

Nearly three in four Danish adults encountered scams as estimated losses reach DKK 10.1 billion

New State of Scams Denmark 2026 report finds scam exposure is rising, while victims face repeated financial and emotional harm.

Research Region - Europe Scam Trends Topic - Fraud Research
State of Scams in the Philippines - 2026 Report

Building a More Trusted Digital Philippines: New Report Underscores the Need for Collective Action as Scam Exposure Continues to Rise

GASA’s State of Scams in the Philippines 2026 Report, in collaboration with Mastercard and Gogolook, highlights the growing scale of the scam challenge in the Philippines.

Research Scam Trends Topic - Fraud Research Industry - Financial Authorities