Anatomy of a Scam – Tech Support Scam | GASA North America Meetup – 2025-08-20

Date of Event:  20 August 2025
Event:  GASA North America Meetup

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The latest edition of GASA North America ’s “Anatomy of a Scam” meetup took a deep dive into tech support scams, one of today’s fastest-growing fraud threats.

Hosted by Chapter Lead Ayelet Biger-Levin , the session brought together voices from Seraph Secure, The Media Trust, TeamViewer, Gen Digital, and the Stop Scams Alliance.

The discussion explored how criminals lure victims through fake pop-ups, spoofed calls, and malicious ads, before using remote access software and psychological manipulation to steal money and data. Real-world stories highlighted the devastating impact on victims, while experts outlined prevention strategies, detection measures, and the urgent need for greater industry collaboration.

Featured Speakers

  • Ayelet Biger-Levin, Chapter Lead – GASA North America (Host)

  • Ken Westbrook, Founder – Stop Scams Alliance

  • Kitboga, Founder – Seraph Secure

  • Sarah Ralston, Chief Product Officer – Proxyware; Director of Privacy and Risk Solutions – The Media Trust

  • Leyla Bilge, Global Head of Scam Research – Gen Digital

  • Antoan Dimitrov, Product Security Program Manager – TeamViewer

Watch the full recording below to see how leading organisations are tackling tech support scams and what can be done to build stronger community resilience.
Aug 22, 2025
1 minute read
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Topic - Fraud Prevention Video Event - GASA Meet-Ups Region - North America Industry - Big Tech / Social Media
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Global Anti-Scam Alliance (GASA)
Global Anti-Scam Alliance (GASA)
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