Communications - Best Practices & Global Collaboration to Combat Scams Workshop Recap, with Philippe Millet, Founder and Chairman at i3Forum - Global Anti-Scam Summit Europe 2024

Date of Event:  2024-06-25

Event:  Global Anti-Scam Summit Europe 2024

Presenter:  Philippe Millet, Founder and Chairman at i3Forum

Philippe Millet discussed the critical role of the telecommunications sector in combating scams during Workshop 7 at the Global Anti-Scam Summit Europe 2024. Despite the sector’s relatively late engagement in the summit compared to banking, the discussion highlighted several initiatives by telecom operators in different countries, emphasizing the importance of collaboration within the industry and with other sectors such as banks and law enforcement.

Millet stressed the need for more harmonized telecommunication regulations globally, which would better support the efforts against scams. The workshop addressed the necessity for a robust framework for number leasing, sub-allocation, KYC (Know Your Customer), and KYT (Know Your Transaction) in each country, advocating for these to be standardized worldwide.

The discussion also focused on data sharing, highlighting the complexities of sharing data not only between telecom operators but also across different sectors. Harmonization and clear roles for regulators were deemed crucial for improving data sharing and enhancing international cooperation. Millet pointed out that many regulators lack a comprehensive understanding of the international aspects of telecommunications, suggesting that ongoing dialogue and education are necessary to empower regulators to combat scams more effectively.

In conclusion, Millet called for a more integrated approach to telecommunications regulation and collaboration, stressing that a united global effort is essential to effectively combat scams.

Contributors:

• Mike Round, Mobile Ecosystem Forum
  Anti-smishing with the SMS Protection Registry
  

• Brian Webb & Tony Estcourt, BT
  Becoming the world’s most trusted connector; our journey to protect our customers from scams
  

• Raymond Teunissen, KPN
  Handling abuse as a telecoms provider,
  

• Philippe Millet, i3Forum
  Restoring trust in international communication

7.2 Panel: Fighting abuse globally together

• Hester Abrams, Stop Scams UK

• Huub Appelboom, KPN

• Igor Skutsenya, LANCK Telecom

• Alexandre De Oliveira, Post Luxembourg