Joining Forces Against Scams: Insights from the Global Anti-Scam Summit Americas 2024

Date of Event: November 12–13, 2024

Event: Global Anti-Scam Summit Americas 2024

This panel discussion united industry leaders to address the global scam crisis, emphasizing collaboration, data sharing, and victim education. Moderated by Jorij Abraham, Managing Director of the Global Anti-Scam Alliance, the session explored innovative strategies to combat scams and foster resilience against fraud.

Key Themes and Insights

The panelists shared expertise on the challenges posed by scams, including their rapid evolution and increasing sophistication. Discussions focused on actionable solutions to build global defenses against online fraud.

• Ayelet Biger-Levin (Global Anti-Scam Alliance): Highlighted the critical role of data sharing to disrupt scam networks, advocating for agreements that ensure operational transparency while protecting privacy. She stressed the importance of storytelling to humanize the impact of scams and drive public engagement.

• Lucia Harris (Match Group): Presented a blueprint for collaboration between tech platforms, emphasizing how proactive referrals to law enforcement can mitigate the spread of scams. She identified data-sharing roadblocks, such as appeals processes, and called for regulatory solutions to streamline efforts.

• Ken Westbrook (Stop Scams Alliance): Discussed his vision for a centralized data-sharing hub and a national anti-scam center in the United States, citing examples from other countries that have successfully implemented similar initiatives. He called for emotional narratives to galvanize public and legislative support.

• Lisa Plaggemier (National Cyber Security Alliance): Focused on breaking down silos between cybersecurity, fraud prevention, and consumer education. She advocated for gamified training programs and cross-sector events to enhance awareness and collaboration.

• Kate Griffin (The Aspen Institute): Highlighted the importance of setting measurable goals and aligning government, private sector, and public initiatives. She emphasized the need for a unified understanding of scam-related challenges to foster impactful solutions.

Collaboration as the Key

The panelists underscored that global collaboration is essential to combat scams effectively. They called for increased partnerships across industries and countries, as well as a more coordinated approach to data sharing, education, and legislative advocacy.

Looking Ahead

The discussion concluded with a call to action for stakeholders to prioritize unified efforts, emphasizing that collaboration can significantly reduce the impact of scams and protect consumers worldwide.