Day 1 Recap: Insights and Collaboration at the Global Anti-Scam Summit Americas 2024

Date of Event: November 12–13, 2024

Event: Global Anti-Scam Summit Americas 2024

The first day of the Global Anti-Scam Summit Americas 2024 offered an in-depth exploration of the fight against scams through workshops and panel discussions. Experts from diverse sectors shared actionable strategies, emphasizing collaboration, innovation, and victim support.

Key Tracks and Highlights

Data Sharing Track

Chaired by Emily Taylor (DNS Research Federation)This track emphasized the critical role of trust and collaboration in combating scams.

• Diana Burley (American University): Advocated for academic partnerships to address scams through long-term research.

• Mike Haley (Cifas): Highlighted trust as the cornerstone of effective data sharing.

• Karen Helmberger (FS-ISAC): Urged early-stage data-sharing initiatives despite imperfections.

• Robert Flaim (Meta): Detailed Meta’s comprehensive approach to leveraging data for scam prevention.

• Global Signal Exchange Demo: Nathan Alan and Lucien Taylor showcased its potential to transform data sharing.

Victim Impact Track

Hosted by AARPThis track focused on the human cost of scams and strategies to improve victim support.

• Austin Cusak (FDIC): Explained how scammers exploit amygdala hijacking to manipulate victims.

• Amy Nofziger (AARP): Moderated a panel of scam survivors, emphasizing the need for empathy and better customer service.

• Interactive Exercises: Explored real-life scenarios like grandson scams, underscoring the importance of victim-centric solutions.

Law Enforcement Track

Led by Glen Prichard (UNODC)Discussions centered on disrupting international scam networks.

• Richard Goldberg (DOJ): Highlighted capacity building in global anti-fraud enforcement.

• Christopher Delzotto (FBI): Shared case studies demonstrating how disrupting scam operations saves victims.

• Innovative Approaches: Focused on dismantling scam infrastructure, such as fraudulent cryptocurrency websites.

Policy Track

Led by Kate Griffin (Aspen Institute)This track explored the intersection of policy and anti-scam efforts.

• Edward Moore (UK Home Office) & Penny Lee (FTA): Analyzed the UK’s national fraud strategy for actionable lessons.

• Federal Panel: Representatives from the FTC, FBI, and NSC discussed the need for cross-sector cooperation in the U.S.

• Call to Action: Highlighted how policy can incentivize industry participation while mitigating risks.

Bank Collaboration Track

Co-Chaired by Lenny Gusel (Feedzai) & Donna Turner (The Knoble)Focused on unifying the financial sector against scams.

• ScamClassifier Model: Explored its slow but vital adoption in identifying scam typologies.

• Data Sharing Advances: Emphasized the need for industry-wide collaboration to overcome bilateral limitations.

• Instant Payment Systems: Lessons from the UK informed discussions on fraud prevention strategies for U.S. and Canadian systems.

A Collaborative Call to Action

Day 1 concluded with workshop leaders summarizing key takeaways and reaffirming the importance of sustained collaboration. By leveraging insights shared during these sessions, the Global Anti-Scam Summit Americas 2024 laid a solid foundation for united efforts to combat scams effectively.