Coordinating European Anti-Scam Actions | Global Anti-Scam Summit London 2025

Date of Event: 26–27 March 2025

Event: Global Anti-Scam Summit London 2025

This workshop at the Global Anti-Scam Summit London 2025 focused on strengthening Europe-wide efforts to coordinate responses to scams through data sharing, joint action, and victim support.

Miguel De Bruycker and Brecht Vercruyce of Belgium’s Centre for Cybersecurity and CERT.be shared how their public-private collaboration has enabled rapid domain takedowns and national DNS rerouting. Their Belgian Anti-Phishing Shield (BAPS) receives 25,000 reports daily and has redirected users away from malicious domains over 240 million times in the past year.

Henriette Bongers from the Dutch Fraud Helpdesk highlighted how her organisation supports victims through personal guidance, structured triage, and close coordination with police. She also demonstrated how combining fraud case data with open-source intelligence is helping to surface fraud patterns and inform interventions at a national level.

Fran Dowling of the UK Home Office chaired a closing panel joined by Angelique Miet of the European Commission, Richard Pena-Ariet of the U.S. Secret Service, and Esther Mieremet from the Dutch Government. The discussion explored how European countries can align anti-scam strategies while navigating differences in legal frameworks, data-sharing limitations, and institutional capacity.

This session laid the groundwork for further collaboration on a regional scale and fed directly into conversations on building Europe’s network of national anti-scam centres.